RETURNS AND REFUNDS
RIGHT OF WITHDRAWAL
The right of withdrawal is exercised by sending, within 7 days from the date of receipt of the products, with a written
notice to the following e-mail address: firstname.lastname@example.org
The goods must be returned within 7 days from the date of receipt and together with the Return Form duly completed, to
the following address: MACRIMO SAS Via Banchi 17n 16123 Genoa GE P. VAT 02865680108. The return costs are to be paid by the customer including customs duties/taxes where provided.
An essential condition for exercising the right of withdrawal is the return in perfect condition of the purchased products, unused, with original
labels not removed and provided with the original packaging.
The returned products must also be carefully packaged, in order to safeguard the original wraps from any damage, writing or affixing labels.
The risks of transport for the return of the products are fully borne by the customer.
Products subjected to washing and damaged by detergents / additives, or products damaged by the customer due to inexperience will
not be replaced or reimbursed (eg: ironing with excessive temperature, incorrect application of patches on meshes, etc.).
For technical reasons, the color of the products displayed on the site may present slight differences with respect to the actual color: this variation
can not be a reason to replace the product or refund. The right of withdrawal can not be exercised: on customized products at the express request of
the customer (eg: personalized products with names and / or numbers, with initials, except for defective or damaged products);
on underwear and costumes; on race jerseys following the change of the player's shirt number or his transfer to another team.
For discounted products (Outlet section, special promotions) no refunds are made but substitutions are possible or a request for
a value voucher corresponding to the amount paid, to be used later. g) WARRANTIES All products sold by MACRIMO are
assisted by the official guarantee of the supplier. To use it, the customer must keep the invoice or delivery note that will be sent together
with the purchased products.