Pursuant to Legislative Decree 185/99 (Implementation of Directive 97/7 / EC on the protection of consumers in respect of distance contracts) GENERAL INFORMATIONS Foreword - The macrimostore.it site carries out the business-to-consumer (B2C) sales activity of CLOTHING PRODUCTS IN GENERAL THE IDENTITY OF THE SUPPLIER MACRIMO s.a.s. is a company that manages the MACRIMO and STORE stores in Genoa. MACRIMO SAS, based in Via Banchi 17n 16123 Ge P.I. 02865680108 is registered with the C.C.I.A.A. of Genoa to the R.E.A. GE - 301069 through the MACRIMO trademark, and is the owner of the MACRIMOSTORE.IT domain and of ALL DOMINO related to it. The products on the MACRIMOSTORE.IT website are sold through MACRIMO SAS. The characteristics of the individual products and the materials used for the manufacture of the same are indicated on the reference web pages


The prices shown are inclusive of VAT; - for the application of VAT the ADDRESS OF DESTINATION has value, whatever the billing address - in case the DESTINATION of the products takes place within the European Union, the VAT shown on the invoice is 22% - any customs clearance fees and customs duties for "EXTRA UE" exports will be charged to the Consumer. DELIVERY COSTS The products are sold ex-warehouse from Genoa via Banchi 17n - the products can be collected, upon payment of the same through the channels indicated on the site, WITHOUT FURTHER AGGRAVIO OF SHIPPING EXPENSES, at the ns. warehouse indicated above; - in the event that the Consumer requests the dispatch of the products to a different destination, the SHIPPING COSTS and LACONSEGNA COSTS will be displayed in the ORDER FORM. Delivery costs can be verified before the final confirmation of the order and include: - shipments within the Italian State (including San Marino and Vatican City) are made by BRT courier and have a FIXED COST of € 7.00. - shipping is free for purchases over € 100.00. - shipments destined for foreign countries have a much wider range depending on the country of destination. We therefore recommend their direct consultation at the time of order; - the products, entrusted by MACRIMO to primary national and international couriers, travel at the total risk of the Consumer; - the consumer can follow the shipment through the delivery tracking system by the couriers directly from the site orders section; - it is not possible to send products to POSTAL BOXES. - the average delivery time of the goods varies from 2 to 10 working days in Italy, and from 7 to 30 working days for deliveries abroad. - any delays in the delivery of the package or any damage found in the products and registered on the delivery note at the time of withdrawal by the customer, can not be attributed to MACRIMO, but must be a reason for revenge against the courier to which MACRIMO has entrusted the shipment


For the purchase of PRODUCTS, through the MACRIMOSTORE.IT website, the Consumer will have to perform some subsequent operations, which are described below in the essential parts:

- first of all, the Consumer must be registered on the site; if the Consumer is not previously registered he can register during the purchase operations;

- the consumer must choose the products and insert them in the CART;

- subsequently, once the selection has been completed, it must "click" on the PROCEDI AL CHECKOUT button from the cart or CASH for the continuation;

- the consumer can enter the access data to the site, billing and shipping and modify them after entering their username and password;

- once you have confirmed your data, you can complete the ORDER DETAILS, choosing the delivery method (courier or pickup at the MACRIMO store in Genoa) and the payment method and accepting the SALE CONDITIONS;

- the consumer can check the total costs including any shipping costs;

- Once the choice has been made, a summary of the order for verification is presented. The Consumer has the opportunity to modify all the choices made in precedence or to confirm the order data; If an online payment method has been chosen (credit card, Xpay or Paypal), the Consumer will be sent back to the operator's site where he will complete the purchase procedure. After confirmation of payment (for online payment cases) or after confirmation of order data in other cases (cash on delivery, bank transfer, etc.) the user will be automatically redirected to a summary page of his order and such summary will also be sent to the consumer's email. The ORDER CODE can be used by the Consumer to request information via the email address amministrazione@macrimo.it


The right of withdrawal is exercised by sending, within 7 days from the date of receipt of the products, with a written communication to the following e-mail address: amministrazione@macrimo.it The goods must be returned, within 7 days from the date of receipt and together with the Return Form duly completed, to the following address: MACRIMO SAS Via Banchi 17n 16123 Genoa GE P. VAT 02865680108. The costs for the return are charged to the customer. An essential condition for exercising the right of withdrawal is the return in perfect condition of the purchased products, unused, with original labels not removed and provided with the original packaging. The returned products must also be carefully packaged, in order to safeguard the original wraps from any damage, writing or affixing labels. The risks of transport for the return of the products are fully borne by the customer. Products subjected to washing and damaged by detergents / additives, or products damaged by the customer due to inexperience will not be replaced or reimbursed (eg: ironing with excessive temperature, incorrect application of patches on meshes, etc.). For technical reasons, the color of the products displayed on the site may present slight differences with respect to the actual color: this variation can not be a reason to replace the product or refund. The right of withdrawal can not be exercised: on customized products at the express request of the customer (eg: personalized products with names and / or numbers, with initials, except for defective or damaged products); on underwear and costumes; on race jerseys following the change of the player's shirt number or his transfer to another team. For discounted products (Outlet section, special promotions) no refunds are made but substitutions are possible or a request for a value voucher corresponding to the amount paid, to be used later. g) WARRANTIES All products sold by MACRIMO are assisted by the official guarantee of the supplier. To use it, the customer must keep the invoice or delivery note that will be sent together with the purchased products.


The products purchased on MACRIMOSTORE.IT can be paid in the following ways: Xpay, Credit Card and Xpay Pagobancomat, the Cartasi electronic wallet, or secure payment by Credit Card (Visa, Mastercard, American Express). Payment can also be made via the Paypal account, with VISA Electron credit cards and rechargeable cards. The bank transfer can be made to the following IBAN code: c / c IT65N0617501432000000687320 and made payable to MACRIMO SAS, indicating the reason for the Order Code. We remind you that the transfer must be received within 7 days working days, after which MACRIMO does not guarantee the availability of the product. The International bank transfer can be made to the following   swift/bic CRGEITGG132   ( c/c IT65N0617501432000000687320 ) indicating the Order Code as a reason for payment. We remind you that the transfer must be received within 7 days working days, after which MACRIMO does not guarantee the availability of the product. Payment by cash is only allowed for shipments made in Italy and can also be made upon receipt of the goods. In this case a surcharge of € 5.00 will be applied